As a core part of its business, ICS developed a complete compliance program for all its key partners. New merchants were required to undergo extensive background checks as part of its onboarding process, while financial institutions and existing vendors had to carry out ongoing due diligence with ICS. The information gathered, reviewed, and verified, would then be used to make essential business decisions.
These compliance processes require a large volume of confidential documents to be sent and viewed securely by many different internal and external stakeholders. These documents often carry sensitive Intellectual Property and personal data. Any leakage of confidential information would be detrimental to the company and its partners.